Custom Slack channel naming convention, user created

#1

In the " Slack Integration Guide" (https://support.pagerduty.com/docs/slack-integration-guide), under “Create a Slack Channel from a PagerDuty Incident” heading, it says

  1. Select from the following options:
  • Select existing Slack channel for this incident : Search and select an existing Slack channel .
  • Create a new Slack channel for this incident : You may use the auto-populated incident Slack channel title, or enter a new one. You may also select whether you would like the channel to be Public or Private .
  • Click Set Channel .

Is it possible for us to set our own slack channel naming convention to display here?

I can not find a way to do so.

So I am opening this feature request.

1 Like
#2

Hi Brent! Thanks for providing your feedback. I’m afraid there is no way to set your own Slack channel naming convention within the feature at this time. For now, we advise typing in the desired Slack channel name when generating a channel from an incident.

We’re happy to pass this on as a feature request to our Product team. Please let us know if there’s any additional information you’d like to add or if you have any questions.

#3

This would be a nice to have.
+1 on this feature request
Is this on the roadmap or can it please be added?

#4

Hey @harvey.johal,

This request was added to PagerDuty User Voice and you can vote and follow updates here :point_left:

1 Like
#5

I am not able to log into the site linked. I have tried the username/password for my companies instance as well as the username/password I use for this community site and PD University.